Under growing competitive conditions of today, the level of achieved quality becomes an increasingly important criterion in the preference of companies. Each stage of supply chain that is composed of sub-industry, basic industry, and customer should have an acceptable quality level in order to achieve the satisfaction of the final customer.
Achieving, maintaining and improving the quality and meeting the demands of the customer in an economical way become an inevitable responsibility of producers in the constantly changing and developing world. For the purpose of meeting the expectations of customers,
Baskallar Automotive Industry and Trade Co.Ltd targets at developing the product and process quality, on time, correct and complete delivery and providing the unconditional customer satisfaction. Baskallar Automotive Industry and Trade Co.Ltd Quality Department works with this mission.
Quality techniques such as FMEA, Cmk, Cpk, Ppk, MSA, SPC, Poke-Yoke, 8-D, 3x5 why and Ishikawa Error Analysis are commonly used in Baskallar. Baskallar regards Total Quality Management as a basic approach that every institution should have and attempts to accommodate this approach with its tools and aspects in the company structure.
Targeting to increase our share in the market, Baskallar regards the customer satisfaction as a part of quality policy and attaches importance to the personnel’s active participation in management and the improvement of motivation and communication.